Privacy Policy

Last updated: December 21, 2024

Introduction

Pedla ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

Pedla is operated from the United Kingdom and primarily serves users in the United States. We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and applicable US privacy laws including the California Consumer Privacy Act (CCPA).

Data Controller

For the purposes of data protection law, the data controller is:

Pedla
Email: [email protected]
Website: https://pedla.us

Information We Collect

Account Information

  • Email address (for account creation and authentication)
  • Display name and username (optional, for team features)
  • Apple ID (if using Sign in with Apple)

Sales Activity Data

  • Counter metrics (doors knocked, contacts made, sales closed, etc.)
  • Timestamps of when activities are logged
  • Daily rollup totals and statistics

Location Data (Optional)

If you enable location tracking in Settings:

  • GPS coordinates when logging counter activities
  • Weather conditions at your location
  • Location accuracy data

Location tracking is disabled by default and can be turned off anytime.

Technical Data

  • Device type and operating system
  • App crash reports and performance data (via Sentry)
  • Timezone information

How We Use Your Information

  • Provide and maintain the Pedla app
  • Sync your data across devices
  • Display your statistics and analytics
  • Enable team features and collaboration
  • Improve app performance and fix bugs
  • Send important service notifications

Data Storage and Security

Your data is stored locally on your device and synced to Supabase (our cloud provider) in the United States. We use:

  • PostgreSQL database with encryption at rest
  • Row-Level Security (RLS) ensuring you can only access your own data
  • Secure HTTPS connections for all data transfer

Third-Party Services

  • Supabase: Cloud database and authentication (United States)
  • Sentry: Crash reporting and error monitoring (United States)
  • Apple: Sign in with Apple authentication
  • OpenWeatherMap: Weather data (if location enabled)

We do not sell your personal data to third parties.

International Data Transfers

Your data may be transferred to and processed in the United States. For UK and EU users, we ensure adequate protection through Standard Contractual Clauses (SCCs) with our service providers.

Your Rights

For All Users

  • Access: View all your data within the app
  • Export: Export your data as CSV from Settings
  • Delete: Delete your account and all associated data
  • Correct: Update your profile information anytime

Additional Rights for UK/EU Users (GDPR)

  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Receive your data in a machine-readable format
  • Object: Object to processing based on legitimate interests
  • Lodge a Complaint: File a complaint with the ICO (UK) at ico.org.uk

To exercise GDPR rights, email [email protected] with "GDPR Request" in the subject.

California Privacy Rights (CCPA)

  • Right to Know: Request disclosure of data collected about you
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of sale of personal information (we don't sell data)
  • Non-Discrimination: We won't discriminate for exercising your rights

To exercise CCPA rights, email [email protected] with "CCPA Request" in the subject.

Data Retention

  • Your data is retained as long as your account is active
  • Deleted accounts are permanently removed within 30 days
  • Crash reports are retained for 90 days

Children's Privacy

Pedla is not intended for children under 13 (or 16 in the UK/EU). We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.

Contact Us

If you have questions about this Privacy Policy, please contact us or email [email protected].